Top 10 Best eCommerce Platforms in 2021 || Features, Uses with Pros and Cons

Many companies consider the selection of a platform as their corporate foundation. That’s perfectly correct! It’s not difficult now to create an eCommerce website, but soon you can damage your business if you begin with the wrong eCommerce platform.

In this paper, we will sum up some aspects of an excellent platform and highlight some of the best eCommerce platforms.

About Platform

A platform is a business model which creates value through exchanges between separate groups, which usually bring customers and producers closer together. Platforms build communities, markets, and network effects that allow users to communicate and trade. The transition to digital and advanced technology in trade has changed our way of doing business and created both resources and business opportunities.

The application of digital and technology to sell goods cannot be ignored by the people who want to take this opportunity. Because of this, online shops substitute brick and mortar shops sustainably.

Brands strive with their first online shops to succeed, but the results are not expected. Partnership with the wrong eCommerce platform is one of their worst mistakes.

Thank you for the integration of all the important business and business functions into a single platform. A new line of business software will solve this problem.

There’s a keyword you need to learn for “platform design” when it comes to the eCommerce platform. The construction of the platform does not only deal with technical factors. It involves understanding the whole business operation and designing features.

It generates value and builds a network around them both for users and shops. Remember that an eCommerce platform is not only a part of technology, but a business model.

A platform has four core functions:

• Audience building
• Matchmaking
• Providing core tools and services
• Setting rules and standards

8 Key features of an eCommerce platform

While the various platforms offer various features. There are so many platforms with innumerable features and features available that can overwhelm you.

Amongst the many options, remember always that an average e-commerce platform allows you to bring core business processes together to gain full visibility in your company and eventually cater to your discerning customers.

Sometimes it’s difficult to say that eCommerce platforms provide the function you want or it’s still cost-effective because your store is scalable.

To choose a winning eCommerce platform, you can rely on the following features:

• Run-on a single, unified platform: A platform for eCommerce can deliver a native eCommerce unit, accounting, POS, inventory and order management, marketing, customer service, economics, cloud-based merchandising.
• Offer a complete customer view: A successful eCommerce platform should provide a coherent and targeted marketing experience and outstanding customer services. All customer interactions and transactions across all touchpoints and channels should be in one single view.
• Intelligent order management: Create the most convenient way of buying, completing and returning goods for consumers. To optimize profitability, centralize order management. It is ideal to have an inventory view across all channels and units of your company’s supply chain.
• Provide superior customer experiences: If you want to make your shop stand out and meet customer expectations, you choose a platform that creates responsive, friendly, customized, and rewarding mobile, website, and in-store experiences for customers.
• Support bottomless expansion: Support many business models, brands, channels, places, currencies, and languages on all the same platforms in full.
• Site security: Terms such as “PCI compliance” or “eCommerce SSL certs” will give you a head-spin if you are a new store owner. But soon you’ll get to know them. To ensure the security of your store and customer data, select a platform that offers an SSL and PCI certificate.

Many platforms provide extra packages for security. Depending on your demands, future needs, and the budget of your shop, you should consider these packages.

• Easy to create content: You should look for platforms for easy content-building, new pages, and forms of contact on new or existing pages. It should be a snap for the content to be created and released. If your store has no strong content support, Google searches will suffer a lot.

You can think of a platform that is renowned for its trustworthy content management system (CMS).

• Highly dedicated support and document: Whenever you need help from your platform provider. Companies also support emails, live chat, support tickets, or direct telephone calls on several channels. If you have any issues with your platform, choose which one is best for you, and you can then contact your platform provider.

Importance of eCommerce platforms to brands

Imagine a building without a solid basis; as an online store with no good platform, it’s horrible. A platform for eCommerce does not only support it, it allows an online store to expand.

In other words, the success of any online retail company is dependent on the eCommerce platforms.

In the 20th-century people arrived in most places to promote trade in bricks and mortar. Now, after many years, platforms have been developed to facilitate value exchange between decentralized individual networks thanks to connected technology and the Internet revolution.

The platform thus has exponentially expanded and has reached an unprecedented level of capacity to allow value exchanges. E-Computing platforms guarantee the scalability and security of your data, whether hosted on-site or in the cloud, offer a wide range of operating advantages, including:

• A product management suite.
• Merchandising.
• Search capabilities.
• Pricing.
• Promotions.
• Personalize sales and services to your preferences.

You can personalize your product information to meet your business needs online with eCommerce platforms. For shopkeepers and consumers, this is useful.

10 best eCommerce platforms in 2021

1. Shopify

The company claimed: “You don’t need to have any technical or design experience to create a beautiful online store easily.”

Shopify is one of the world’s best-known e-commerce platforms. This web application allows you to quickly and easily create an online store with lots of templates available. The templates are best suited to your online retailer needs and you can tailor the look of your own shop.

Shopify accepts a wide range of credit cards, so you don’t need to worry about your shop’s payment problem. You can also ensure that your customer and store data are safe since Shopify has PCI compliance level 1 and security 256-bit SSL encryption.

With a full CMS, Shopify gives you the authority to manage your online store’s functionality and design. Shopify has another great advantage in allowing users to manage their stores on mobile apps Shopify. The platform reacts completely, making it easy for users to track, manage and change their stores from mobile or desktop access.

Features of Shopify

• Online Store
• Unlimited Products
• Staff Accounts
• 24/7 Support
• Sales Channels
• Manual Order Creation
• Discount Codes

Which plan suits you best?

1. Shopify Lite Plan

Shopify Lite is best suited to merchants who:

• Want to incorporate the functionality of e-commerce/deposit to an existing website
• Want to solve headaches associated with VAT MOSS
• Would like to sell on Facebook
• Sell at marketings or exhibitions and require a platform for inventory management and payment processing.
• Are you comfortable with live chat and email support?
• Need affordable cart saver access.

2. Basic Shopify Plan

Basic Shopify is recommended for merchants who:

• Its budget is limited but a fully working Online Store is required
• No advanced sales or reporting features are required.
• No large POS functions are necessary.
• You would like to use blogging to attract traffic

3. Shopify Plan

Shopify suits merchants who:

• Have a high amount of online sales or expect them to. The plan has a lower transaction fee, which helps compensate for the high monthly cost of the plan if the sales volume is large enough.
• More detailed reports are needed
• More detailed POS functions are needed.
• Sell items that need gift cards regularly.

4. Advanced Shopify Plan

Advanced Shopify plan is recommended for merchants who:

• Have a high amount of online sales or expect them to have. Like Shopify, the lower transaction charges may substantially offset the monthly cost if the volume of sales is high enough.
• Require reports that are advanced.
• Try to ship your goods with carriers.

5. Shopify Plus

Shopify Plus suits enterprises that:

• Have an enormously large sales volume
• Do you need to connect Shop to your internal systems (CRM tools etc.)
• You want the workflows automated
• Have very specific safety and uptime requirements
• Make sure you have a huge budget
• Exclusive Shopify support

Shopify’s pricing:

Shopify offers five pricing plans as below –

• ‘Shopify Lite’ – $9 per month
• ‘Basic Shopify’ – $29 per month
• ‘Shopify’ – $79 per month
• ‘Advanced Shopify’ – $299 per month
• ‘Shopify Plus’ – fees are negotiable but in the region of $2000 per month.

Pros and Cons of Shopify

Pros of Shopify

• Shopify allows you to increase your sales on various channels.
• You can add goods to your external Websites and blog posts from your Store using the Buy Button feature.
• The built-in paid services that Shopify offers include Paypal, Amazon Pay, and Apple Pay.
• Outstanding site performance.
• Sell digital products as well as physical goods.

Cons of Shopify

• The liquid coded its subjects.
• Advanced features are much more expensive.
• Many applications are helpful but expensive.

2. Magento Commerce

Magento is one of the world’s most widely used eCommerce platforms. Even if it is known to be unbelievably complex, it offers considerable advantages and deserves to be at the first position on this list. The launch of Magento 2 has also brought the platform upwards, accelerating the process of many providers to provide B2B eCommerce firms with more efficient solutions.

Some outstanding benefits of using Magento eCommerce:

• Versatile content management: With the backend and contents management interface, you are entitled to create and customize online features on the fly in your online shops, according to the rule “What you see is what you are getting.”
• Mobile-friendly configuration: The user interface and design of Magento’s shopping carts are suitable for mobile devices and tablets.
• Advanced search engine optimization: It gives online shops more chance to rank highly on search engines like Google, Bing, and more with SEO effectiveness.
• Sturdy and spacious: The platform enables a plant to handle 80,000 purchases an hour with up to 500,000 products.
• Flexible third-party integrations: Magento allows your online shops to integrate more effectively with third modules or applications such as MailChimp, Google Shopping, etc.
• Customizable security permissions: Magento supports you in personalizing various security permits, controlling internal access, and ensuring the safety of your site.
• Save time and money: Magento is open-source with multiple custom extensions that multiple Magento users can share. You can handle a wide range of eCommerce stores with different languages and currencies using one example from Magento.

Price of Magento

Prices in Magento are in two tiers:

• You can download and use Magento Open Source free of charge. But expect to pay the hosting, themes, development, add-ons, etc. for the other things.
• The business solution is Magento Commerce. Pricing is quoted by a sales representative and is noted anywhere between $15,000 and $50,000 per year.

Verticals of Magento

• Beauty & Cosmetics
• Consumer Electronics
• Fashion & Apparel
• Food & Beverage
• Home Furnishing
• Sporting goods

Magento Open Source comes with the following basic features:

• Integrated checkout, payment, and shipping
• Mobile-optimized shopping
• Global selling
• Catalog management
• Extended Functionality via App marketplace
• Instant purchase
• Site search
• Customization options available

Pros and Cons of Magento

Pros of Magento

• It has many features other platforms do not have
• There is a huge Magento community since it is one of the world’s most used e-commerce platforms.
• Magento is mobile-friendly, as it enables a mobile site to be created without difficulty and offers customers the best possible mobile viewing experience.
• Around five hundred thousand goods and millions of transactions can be supported by Magento in an hour.
• Flexibility is Magento’s biggest plus because it makes it easier to look at and evaluate websites’ performance and to receive information even in real-time.

Cons of Magento

• The costs it orders represent the greatest disadvantage of another famous e-commerce platform.
• There are few developers there.
• The loading time of Magento is slow.
• The hosting of Magento is restricted.
• Product support is very costly since Magento is charged by developers and consultants well as WordPress.

3. 3d Cart

3DCart is a strong and secure electronic commerce software that, in 20 years of service, has served over 22,000 online companies. The company helps online dealers build up and sell more online stores.

3Dcart includes more than 200 incorporated features, 50 free themes, provides SEO possibilities, and supports more than 100 payment processors.

The platform offers intuitive features, mobile topics, the latest SEO standards, and eCommerce commercialization tools to increase the conversion rate of your shop.

With 3DCart, you can build an online store that contains all the following benefits:

• All-inclusive: 3DCart lets you build an optimized eCommerce store that offers customized features including design, shopping carts, and more. Regardless of the physical or digital sale, as hosting and domain names are available, you do not have to add additional eCommerce tools or services.
• Customer-friendly: You can build a website with the best customer experience on this platform. You can use high-quality images of the product, and encourage your customers to take important steps on your website.
• Synchronized: 3DCart is versatile to sell to social networks, multi-vendors, and other channels.
• Secure: With HTTPS, PCI certification, two-factor authentication, and anti-fraud tools, 3DCart is fully secured. The data of your customers will be secure on your site to boost customer confidence and sales.
• Scalable: With its built-in or integrated CRM software, the platform enables all large companies to handle unlimited traffic and sales.
• Reliable: 3DCart is assured that its website will be kept away from downtimes and low speeds by 99.94 percent uptime. A flawless, seamless user experience is something that you can expect.

Features of 3D Cart

• Better Blog Feature Than Shopify
• Tons Of Integrations
• Great Business Management Tools
• Templates Feel Dated
• Negative Reviews On Support
• Potential Issues Upgrading

3DCart Prices options

• 1-month plan – $29 per month ($29 total cost)

Pros And Cons of 3D Cart

Pros of 3D Cart

• Better than other SaaS e-commerce blog features.
• It supports all your integrations.
• Great management tools for business users (email, QuickBooks, inventory, etc.).

Cons of 3D Cart

• Templates are trendy, but they are never at the cutting edge.
• Customer support is negative feedback.
• Upgrading of potential problems.
• Not for start-ups.

4. BigCommerce

BigCommerce is known as the leading global cloud eCommerce platform. The platform is also famous for its low overall ownership costs and highly flexible APIs.

BigCommerce offers a range of eCommerce tools with a wide range of functions and options. It allows you to integrate your shop outside of the box in the eco-commerce system with most of the necessary solutions.

This platform can be used by B2B and B2C companies as it makes it easier to produce price lists or catalogs for various customer groups.

The initial learning curve of BigCommerce is higher than any other software as a service platform due to the complexity of integrated features. However, thanks to BigCommerce’s careful and detailed guiding documents and support team, a new brand can still learn about and use that platform fast.

Verticals of BigCommerce

• Fashion & Apparel
• Health & Beauty
• Sporting Goods
• Food & Beverage
• Home Furnishing
• Automotive
• B2B (wholesale & distribution)
• CBD

Prices of BigCommerce

Pricing for BigCommerce divided into four tiers:

• BigCommerce Standard ($29.95/mo)
• BigCommerce Plus ($79.95/mo)
• BigCommerce Pro ($299.95/mo)
• BigCommerce Enterprise (available upon request)

Site Building Features 

The following site-building features are available from the base BigCommerce Standard plan:

• Custom domains
• Unlimited product listings
• Unlimited bandwidth & file storage
• Multi-currency sales
• Reporting 
• Ratings and reviews
• Gift cards
• 12 free themes and 160+ paid themes
• Integrations with shipping and POS software
• Page builder

Level of support 

Support Rating: A+

BigCommerce has plenty of support resources available.

• BigCommerce has plenty of support resources available.
• 24-hour live chat (for all plan types, including trials!)
• Phone support (for all plan types, including trials!)
• Email support (for all plan types, including trials!)
• Community forums
• Online help center

Pros and Cons of BigCommerce

Pros of BigCommerce

• Scalable and smooth.
• Multi-channel sales excel.
• The performance of strong SEOs.
• These designs are fantastic.
• Complete cart feature abandoned.

Cons of BigCommerce

• Speeds in successive studies were inconsistent.
• Costly for large volume stores.
• Abandonment of carts is not on the entry schedule.
• No, sell/release 1-click.

5. WooCommerce

WooCommerce is a free WordPress plugin that allows traders to turn the WordPress sites into free online shops and also offers additional paid features and options to improve the shopping cart’s functionality.

This open-source platform is an ideal solution since it is easy to customize, for small brands using WordPress development resources. WooCommerce maintains compliance with PCI and guarantees communications between your customers and your server through its secure payment manager.

But WooCommerce may decrease, as themes, plugins, or products added to your store cannot handle too much weight. So it’s best to choose another platform if you want to scale up your business.

Be careful with anything you install, which can impact the performance of your store, while using this platform. Choose the right hospitality climate to assess your store’s traffic.

WooCommerce is Best for

WooCommerce is the best e-commerce platform for small companies that already have a WordPress website or who have a tight budget but still want a sturdy online shop. It consists of thousands of Things and Plugins for third parties, which gives it a lot of flexibility to meet most needs.

Verticals of WooCommerce

• Beauty & Cosmetics
• Consumer Electronics
• Fashion & Apparel
• Food & Beverage
• Home Furnishing

Price of WooCommerce

Free to download, with extensions and add-ons.

Site Building Features

The free WooCommerce download comes with the following features:

• Mobile-optimized shopping
• Geo-location support
• Catalog management
• Inventory management
• Shipping options and calculator
• Search engine optimization
• Coupons and discounts
• Product reviews

Level of support

Support Rating: C

There is no phone or email assistance for WooCommerce. Users must file a ticket that is responded to in 24 hours by live chat.

• Live chat
• Online help guides
• Community forums

Usability of WooCommerce

WooCommerce carries a steep learning curve for those who have not built a similar site before, like most open-source eCommerce platforms. Although a WooCommerce plugin is easy to install and set up, users must use community forums and online assistance guides to grow their expertise. However, once you are up to speed, customizing and operating is much easier.

Is analytics available? Yes

• Google Analytics integration
• Third-party plugins available

Pros and Cons of WooCommerce

Pros of WooCommerce

• Payment Gateway – There are many gateways for paying and making payments.
• Extensions – both a professional and a con. The good side is that almost every functionality you can think of is an extension.
• WordPress integration is excellent (especially with an Avada topic) and you don’t really have to do much to start selling your website.
• The core software is fully free and can be used by everyone. You only get basic features, but you can do a lot with them even so.

Cons of WooCommerce

• Expense – it’s WooCommerce’s biggest con. Whereas the core software is free, the extensions are completely available.
• No option to classify the add-on as an optional one-time fee or as part of the recurrent subscription fee.

6. Salesforce Commerce Cloud

The CRM solutions of Salesforce are well-known. The company is committed to helping you improve your customer relationships and to growing with Einstein AI’s world’s first CRM.

Salesforce Trade Cloud is a cloud-based eCommerce platform designed for both B2C and B2B traders, which is formerly known as Demandware. It belongs to the product range of Salesforce. This includes many other CRM and marketing services, allowing you to grow your business and to build a good relationship between customers at once.

Facilities such as order management, trade personalization with AI, globalization for foreign companies and more solutions categorized by business type, needs, sector and role are also offered by Salesforce Commerce Cloud.

Although Salesforce has been capable of handling high traffic and sales volumes, its high price and complex technical requirements do not fit small brands or start-ups for online sales.

Best for Salesforce 

For businesses with complex needs, Salesforce Commerce Cloud is the best eCommerce platform. It’s a complex but highly capable platform with sufficient customizations to cover virtually any company, B2B and B2C. Commerce Cloud benefits as a Salesforce product from the integration of all other Salesforce ecosystem products.

Verticals of Salesforce

• Beauty & Cosmetics
• Fashion & Apparel
• Sporting Goods
• Toys & Games
• Food & Beverage
• Cars & Automotive
• Parts & Manufacturing
• Chemicals
• Other B2B applications

Price of Salesforce

Salesforce Commerce Cloud comes in two editions

• Salesforce B2C Commerce (contact vendor)
• Salesforce B2B Commerce (contact vendor)

There are no free trials available. 

International options? Yes

Customizable according to setup

Site Building Features

The features for B2C Commerce Cloud are as follows:

• Management of products and catalogs.
• Tools for marketing and publicity.
• Segmentation of consumers.
• Search website.
• Navigation guided. Guided.
• Customizing AI.
• Integration of social media.
• The scale of the world.
• Design responsive.
• Mobile payments with one touch.
• Multiple retail outlets and channels.
• Targeting of the customer.
• Testing A/B split.
• Endless Aisle Trade Cloud.
• Full API support, API support included.

The B2B Commerce Cloud has many of the same features as the B2C version, but also has:

• The specific price of the segment.
• Purchase contracts.
• In one business multiple customer accounts.
• Capacity for stock sales.
• Templates of order.
• Expeditions are divided across sites.
• Effective Time and analytics reports.
• Management of multi-sites.
• Integration of other product clouds of Salesforce.

Level of support 

Support Rating: C

Online reviews show that customer support can be a slow reaction and that it may take time to reach a successful conclusion because individual needs are complex and situational.

• Partner for Salesforce Development.
• Ticket system online.
• Forums for the community.
• Help center online.

 Usability of Salesforce 

The Salesforce Commerce Support cloud provides flexibility and depth for a number of other platforms as an enterprise-level eCommerce solution. This provides a very steep curve of learning that is best managed by seasoned programmers, hired consultants, or the developer of Salesforce.

Is analytics available? Yes

• In-app real-time reports and analytics

Pros And Cons of Salesforce

Pros of Salesforce

• An unbelievably strong platform for CRM.
• To suit your needs, you can add or delete features.
• Sales representatives who know how to use the software can easily be found as the most popular CRM platform.

Cons of Salesforce

• Expensive.
• To get the most out of the software, you would pay for add-ons.
• Configuring and installing is time-consuming and complex.
• A closed interface unnecessarily complicates navigation and easy tasks.
• The curve of learning never appears to be over.
• Support to customers is reputable.

7. Squarespace

Squarespace is a user-friendly platform that enables users to create beautiful websites without any coding background. This all-in-one platform gives you everything you need to manage your business website and expand it, whether you are a novice or a well-established brand.

Their features and instruments are numerous and offer to host in all available packages for building a website for eCommerce.

Squarespace is known to be the leader in website design for world-class designers for its premium designs. To design your websites in a personal way, you can use seamless templates and intuitive drag-and-drop tools.

Squarespace is Best for

For entrepreneurs and small business owners with basic e-commerce requirements, Squarespace is best suited. The e-commerce platform works, but only as a partner to the major builder of our site. Businesses with higher online retail standards or with larger inventories are much better off with more dedicated platforms.

Verticals of Squarespace

Squarespace serves the following verticals:

• Arts & Design
• Food & Beverage
• Beauty & Cosmetics
• Fashion & Apparel
• Toys & Games

Price of Squarespace

Squarespace offers four monthly pricing tiers:

• Personal ($16/mo)
• Business ($26/mo)
• Basic Commerce ($30/mo)
• Advanced Commerce ($46/mo)

E-commerce functionality is only available in businesses. For any purchase made in the store, Squarespace charges a transaction fee of 3%.

No credit card required, free trials available.

Options International: None

Squarespace Site Building Features

Squarespace offers the following options for its e-commerce extension:

• Abandon cart auto-recovery
• Digital products
• Personalized products
• Product import/export
• Real-time shipping rates and tracking
• SEO tools
• Upselling and cross-selling
• Gift cards
• Automatic discounts
• Limited integration options

Level of support

Support Rating: B+

Squarespace is able to receive assistance from official and informal channels in a number of ways. All price levels are available for all support options.

• 24/7 Twitter support
• 24/7 email support
• Live chat support (Monday to Friday)
• Online help center
• Community forums

Usability of Squarespace

Squarespace offers one of the market’s simplest design interfaces. It’s a jerk, no matter your experience level, to organize and change your eCommerce platform. However, the default builder does not have many add-ons, and there is no third-party extension app shop that limits the functionality of your eCommerce site.

Is analytics available? Yes

The most commonly used generic websites are default Builder analysis. Only a few reports are available for e-commerce.

Pros and Cons of Squarespace

Pros of Squarespace

• Easy to configure
• Great for easy shopping
• Superb designs
• Integrates with ShipStation and ShipBob Solid SEO Tools

Cons of Squarespace

• No dropships
• No integration in marketing automation
• No Integration of Amazon
• Could the price be faster
• No app store for additional features and functions.

8. Wix

Wix is best known for providing a fully featured website builder, but Wix is capable of providing a fully functional e-commerce platform, and not just templates and logos.

Wix provides a much simpler solution for small enterprises, which need not all the whistles of an online mega-store, while other platforms are known for their complexity in providing an e-commerce platform for all needs.

In addition, the development of the e-commerce platform is very basic and easy to handle with no coding skills, because of the suite of web building tools available via Wix. The result is a platform that everyone should be able to use easily.

More than 500 templates exist to help you get a feel for your e-commerce site, and you can also use Wix payments to choose from a worldwide payment network, including all major companies with credit cards, and other services like PayPal and Stripe, along with the management of inventories.

In general, Wix offers a better solution for you if you want a simpler alternative to some complete web store solutions. It is highly user-friendly, but there is a lot of e-commerce power to create an amazing online shop.

Wix is Best for

For small companies that have no internet access, Wix.com is the best e-commerce platform. The site builder is easy to use and the e-commerce feature is sufficiently robust to meet basic needs. Plugins can help increase functionality, but, with a specific e-commerce platform, businesses with deep or complex product lines can improve.

Verticals of Wix

• Arts & Design
• Food & Beverage
• Beauty & Cosmetics
• Fashion & Apparel
• Sporting Goods
• Toys & Games

Price of Wix

• eCommerce ($17/mo)
• VIP  ($25/mo)
• Business Basic ($23/mo)
• Business Unlimited ($27/mo)
• Business VIP ($35/mo)
• Enterprise ($500/mo)

E-commerce pricing can be a bit ambiguous. The first two plans, eCommerce and VIP, enable you to create a website store. But only business plans and payments can be processed and collected, and additional site creation tools, space for storing, and visual time can be provided.

The Enterprise Plan provides you with more support and consultation than the Business VIP plan.

Payment plans are available monthly, annual, and biannual. No transaction fees are charged for Wix by sale.

Options International? No

Site Building Features:

The lowest e-commerce-capable tier of Wix.com offers the following eCommerce options:

• Digital products
• Product galleries
• Shipping options
• Discount codes
• Inventory management
• Abandoned cart recovery
• Mobile-optimized
• Payment options
• Other functionalities available via extensions 

Level of support:

Support Rating: A

• Phone support
• Social media support
• Email support
• Community forums
• Online help center

Subscribing to the Business VIP plan gains you priority phone and ticket status. 

Usability of Wix

The greatest Wix.com fame claim is its user-friendliness. And it’s perfectly working in that. As is its e-commerce element, the website builder is highly user-friendly. A wide range of templates is available that probably fit your company. The e-commerce functionality of Wix.com does not, however, extend to dedicated platforms such as Shopify or Magento, much of what a company would need.

Is analytics available? Yes

• Google Analytics integration
• In-app analytics

Pros And Cons of Wix

Pros of Wix

• Tons of incredible free topics.
• Very easy to use and configure.
• Support for many needs on-page.
• 72 free subjects.

Cons of Wix

• Try to battle a poor reputation of SEO. Made upgrades, but poorly checked.
• Many locations have not been secured.
• Features and advanced automation are lacking upselling.
• The fully adaptable template is difficult.

9. Volusion

For nearly two decades Volusion has been in the industry and is an all-in-one eCommerce solution that helps you build, manage and extend your online store. The platform enables users to create online stores with many practical features and intuitive features.

With skillful topics, different navigation styles, custom domains, rich editors of contents, and more, you can build your online store on your way! All the features will help you create a website for your clients with a great shopping experience.

This platform will make it easier for you to start selling after finishing your website design. It offers breathtaking pages, an extensive ordering system, a flexible payment process, a high level of security, and more.

Volusion also provides key features to expand your business. You can easily track and administer all your metadata using strong SEO tools to keep your pages, products, and categories seamless.

Social integration is useful for getting the exposure of your website and for getting more information. Moreover, reporting information provides you with insights into everything from abandoned carts, live carts to product and category views.

Volusion is Best for

Volusion is the best e-commerce platform for start-up companies and small companies that want to start up fast but have to room for growth. Unlike other platforms requiring you to pass through an app store, the standard dashboard already contains many key features. In many regions Volusion has its age, but it still has a strong system that fulfills the greatest business requirements.

Verticals of Volusion

• Beauty & Cosmetics
• Consumer Electronics
• Fashion & Apparel
• Food & Beverage
• Home Furnishing
• Sporting goods

Price of Volusion 

Volusion offers the following pricing tiers:

• Personal ($29/mo)
• Professional ($79/mo)
• Business ($299/mo)
• Custom (contact vendor)

Transaction fees are not charged by Volusion. No credit card required, Free trial available.

The maximum annual sales and available goods are constrained by each tier and are gradually increased.

Options International? No

Site Building Features

Volusion offers the following site-building features:

• Secure checkout
• Drag and drop builder
• Free and paid themes
• Secure payments
• Inventory management
• Discounts and coupons
• Automatic tax calculator
• SEO tools
• Social media integrations
• Ratings and reviews
• SKU import/export
• Abandoned cart reporting

Complex requirements like Amazon & eBay, lot processing, third-party gateways, and higher levels of support come from business and customer levels.

Level of support 

Support rating: B

The support reviews of Volusion indicate a large number of positive feedback, but it takes the support team of the company a long to answer questions.

• Phone support

 Social media support:

• Live chat
• Community forums
• Online help center

Usability of Volusion

Volusion is not as sturdy or comfortable to use as other platforms, like Society’s and Square’s, like a drag-and-drop site builder. Users also characterize Volusion as obsolete and missing even though the company works very hard to update modern functionality and interface.

Disponible analytics? First, list integrations should include Y/N if applicable:

• Google Analytics
• Salesforce
• Etc.

Pros and Cons of Volusion

Pros of Volusion

• Great onboarding center and assistance center.
• Sitemaps have great versatility.
• Built-in subscription/payments recurrent.
• Friendly to the SMB.
• The dashboard is well-laid.
• Clear system of inventory and marketing.

Cons of Volusion

• Features to sell up/cross
• Many sites had a bad URL.
• One of the lent platforms for SaaS
• Many of the locations I was studying looked much dated
• No integrated blogging feature

10. Zyro – the Cheapest Base Plan

Zyro was founded last year, and new ideas for a simplistic eCommerce platform came to life freshly. Their plans start at $8.99 per month (with a 3-year commitment) and are very low-income to help you build an Online Store, with state-of-the-art AI integrations.

You can choose from 11 free mobile storage themes, which can be modified with drag and drop functionality in a practical Grid configuration. It is possible to add physical and digital products, but at this point, they do not support subscription sales. There are also only 100 cheapest goods, which are upgraded to the next level unlimited.

The other key features are a live chat plug-in, with custom discount codes and gift cards as default. A higher-level Plus plan provides the abandoned cart recovery feature and integrations with Facebook and Instagram. The default integration with Amazon will also benefit U.S. users.

Payment Options

With Zyro, you can build your online store and accept payments from VISA, MasterCard, Discover, and AMEX, major credit card companies. You can also add a number of payment applications from third parties, like PayPal, Stripe, and Square, to name a few. You have total access, which is quite impressive, to over 70 supported payment gateways.

Online Store Management and Reports

You have access to a plain interface for all your inventory, shipping, and tax management, starting with the cheapest plan. With an intuitive drag and Drop Function, you can set your product pages, set shipping options, and develop custom product tax regulations.

Your Zyro online store is easily integrated with Google Analytics to track website basic metrics and has an integrated comment app. There is also a complete summary of order monitoring and invoicing. However, in all this simplicity, you may want more data and analytical options when your online store is growing.

Customer Support

Customer support from Zyro is available 24/7 via live chat and email. After you register, the live chat option is available. While you can email them 24 hours a day, don’t expect an early reply. About 16 hours later, when we reached our request, we got a response. But we got much quicker responses when we came into contact via live chat.

In addition, Zyro has a large aid center.

Pricing of Zyro

A 3-year commitment begins at $8.99/month to make the cheapest shop scheme compatible. An annual or monthly payment plan with higher prices can also be selected. For the first year, all plans have a free domain. Free access to the image library of Unsplash is also provided.

The best is Zyro’s no-commission policy, which does not impose transactions on you. However, every plan would also have credit card processor fees.

ECommerce plan: starts at 8.99 dollars per month (renews at 19.99 dollars per month)

• 11 free themes
• 100 product limit
• Live chat plugin
• Discount codes and gift cards

eCommerce “+” plan: starts at $13.99/month (renews to $28.99/month)

• Everything in the eCommerce plan
• Unlimited products
• Abandoned cart recovery
• Multi-language store option
• Integration with Facebook, Instagram, and Amazon

The 100 product cap is the most important limit to the cheapest plan. Some great features which come with the “+” eCommerce plan will also be missing. We advise you to go straight from the start with the higher plan because the price gaps between them are not large.

Zyro offers no free trial so you may unsubscribe for a complete reimbursement within 30 days.

Zyro Pros and Cons

Zyro Pros

• Cheapest starting plan ($8.99/mo)
• No transaction fees
• 70+ payment gateways
• 11 free themes
• Free domain for 1st year
• Free Unsplash image library
• 30-day money-back guarantee

Zyro Cons

• 100 product limit with the cheapest plan
• Weak support experience
• No free trial

Conclusion

Various eCommerce platforms offer various characteristics and prices. Regardless of the path on which you build your site, always carefully consider the following factors:

• Your website must be updated and maintained continuously by the platform that you select.
• Select an excellent web host.
• Payment processors and shopping carts are intuitive and seamless.
• Good for the user experience and customer service.
• Make your website and customer data secure.

You should start your website carefully, particularly if you are looking for the foundation of your website.

I hope this article will help you to choose your company’s best eCommerce platform.

Finally, the “best” e-commerce platform is not a single overall platform. The online retail application is best suited for each company to a combination of needs, budget, and staff.

Take a closer look at your needs and do not fear conducting a few attempts to find out the solution you prefer. Do not cut corners or do your due diligence and you will have a request that will raise your business to new heights.